Welcome to Obvious Wins, an online experiment by me, Evan. I’m a strategic design leader living in the Philadelphia area. Go 🦅!

Photo of the LOVE status in Love Park in Philadelphia, PA

You’re probably here to learn about me and how I can help you identify obvious wins for your team.

I 💙 helping cross-functional teams define and deliver a high-quality product strategy that aligns with business goals. My 20+ years of design experience paired with an education in Organizational Psychology and Graphic Design help me bring a unique perspective to research and design implementation with an always open mind to try new things.

I’m currently UX Lead at OpenText were I am responsible for:

  • Optimizing the e-commerce cart UX of Webroot.com and Carbonite.com

  • Leading a discovery phase UX research project to learn how consumers think about managing their family’s cybersecurity to inform a new growth product strategy

  • Refining scope of the various touchpoints in our consumer product UX, which supports Windows, macOS, Android, iOS, iPad OS, ChromeOS, and the Web

  • Collecting quantitative and qualitative data to help product leadership make more informed decisions for product roadmaps

  • Promoting a culture of inclusion and reducing legal risks by ensuring accessibility ♿ standards are required in project team charters

Learn more about my time at OpenText

Before that, I briefly contracted at Merck and Wayfair, but I really drove change at SimpleTire, where I…

was part of an incredible marketing team who improved e-commerce usability and mitigated accessibility ♿ risks thanks to process changes I suggested. After approval by the executive team, we focused on improving site performance metrics by focusing on implementation methods popularized by Aaron Gustafson and Luke Wroblewski.

These resulted in…

  • 12% ⬆️ year-over-year conversion on mobile

  • 75% ⬇️ on page load times on mobile UX

  • 31.28% ⬆️ in session duration on mobile resulting in higher revenue per customer

Learn more about this success story